Cass Information Systems is a 100 year old,  publicly traded corporation, whose bank is backed by the federal reserve. Cass has been serving faith-based organizations for almost 30 years with a stellar track record of deploying resources to help churches fund ministry. To better serve churches, Cass acquired Gyve in 2019 (learn more about Gyve below), and TouchPoint in 2022. TouchPoint will lead the combined church software offerings for Cass. 

Pursuant has taken TouchPoint on a positive path since they purchased the software in 2017. Under Pursuant’s leadership, TouchPoint has grown significantly. However, Pursuant's main client base is nonprofit organizations, where they do amazing work with helping raise money for great causes. Pursuant recently launched GivingDNA®, a software analytics platform for nonprofit fundraising. This divestiture of TouchPoint will provide funding and focus to grow that platform, and it will allow TouchPoint to join a parent organization that has a long history of serving churches. 

Gyve is a generosity platform, founded in Brighton, Michigan in 2017. Like TouchPoint, Gyve was created by a church, for the church, where they help churches fund ministry and take next steps with their vision. Gyve engages first-time givers just 74 days before they start giving in other ways and they provide industry-leading analytics. 

Churches that use Gyve have seen:

• 76% of donations come through electronically
• 68% increase in first-time givers
• 18% increase in overall generosity

Meet Gyve

Gyve is also a faith-based organization that is owned by Cass. Gyve will integrate TouchPoint to strengthen the abilities of both platforms. 

No, church partners do not have to switch to Gyve. Some churches have expressed a desire to have a singular provider, lower costs, and better giving solutions. We believe this will be helpful for many of our partner churches, but we are not requiring change. Rather, we hope to earn the right to talk by creating something that is truly beneficial for the church.

We have worked hard to minimize disruption for our partner churches. Our staff is joining the Cass family, and Ross will lead the faith-based software division of Cass. Our team and technology are staying the course. We are grateful to be announcing a partnership that we believe is good for our churches and good for our team.

Our client success team will provide you with the same level of service that they always have. We are lucky to have a team dedicated to your success with TouchPoint.  We track our metrics closely (first reply time, time to resolve, one-touch tickets, satisfaction rating, and retention) and will watch these measurements. Service will continue to be a high priority!

We have made significant investments in our product and  development teams over the past five years  to create ministry tools for your teams. Our investments and plans are not slowing down. Additionally, Cass brings additional resources that provide stability, security, and scalability that will help us continue to grow our enterprise software.  We hope you will sign up for our monthly new-feature webinars and join us at Summit to see the latest! 

Your agreement with the same terms and conditions will move from Pursuant to Cass. Our Master Services Agreement does get updated from time to time, and I expect it will be reviewed and updated to comply with Cass’ legal standards. Cass is not asking TouchPoint to change pricing. Our goal is to minimize disruption for our partner churches through this process.

TouchPoint staff are included in this change in ownership. Your contacts will remain the same!